Question 1

What verification services does Ontriq offer?

Accepted Answer

We offer comprehensive pre-employment checks including employment, education, criminal record, identity, address, and reference checks. For detailed information, see our Background Verification Services page (https://www.ontriq.com/services/bgv).

Question 2

How long does a verification take?

Accepted Answer

We complete comprehensive background checks within 7 working days — the fastest turnaround in Sri Lanka. Learn more about our timeline and process on our BGV services page (https://www.ontriq.com/services/bgv).

Question 3

Do you verify candidates with international backgrounds?

Accepted Answer

Yes, we conduct global verifications using international networks and databases. Find out more about our global verification scope on our BGV services page (https://www.ontriq.com/services/bgv).

Question 4

What HR management services do you provide?

Accepted Answer

We offer end-to-end HR solutions including employee onboarding and offboarding, HR policy development, performance management systems, employee relations, leave and attendance management, and HR compliance advisory.

Question 5

Can you manage HR for a small or mid-sized company?

Accepted Answer

Absolutely. Our HR solutions are designed to scale — from startups needing foundational HR support to large enterprises requiring full-cycle HR operations management.

Question 6

Do you handle employee grievances and disciplinary processes?

Accepted Answer

Yes, we support organisations with structured grievance handling, disciplinary procedures, and workplace investigations in compliance with Sri Lankan employment law.

Question 7

What types of recruitment does Ontriq handle?

Accepted Answer

We provide executive search, volume hiring, contract staffing, IT recruitment, candidate screening and assessment, and employer branding services across all industries.

Question 8

How is Ontriq different from other recruitment agencies?

Accepted Answer

Our recruitment process integrates seamlessly with our in-house verification services, meaning every hire is both talent-matched and fully verified — reducing risk and time-to-hire significantly.

Question 9

Do you recruit for international positions?

Accepted Answer

Our primary focus is the Sri Lankan market, but we can support international hiring needs through our partner network depending on the role and region.

Question 10

What payroll services do you offer?

Accepted Answer

We handle full payroll processing including salary computation, statutory deductions (EPF/ETF), payslip generation, tax filing support, and compliance reporting for businesses of any size.

Question 11

Can you help register a new company in Sri Lanka?

Accepted Answer

Yes, we provide end-to-end company formation services including private limited company registration, partnership registration, foreign company registration, tax registration, and ongoing annual returns filing.

Question 12

Do you offer director services for foreign companies?

Accepted Answer

Yes, we provide nominee director and corporate secretary services to help foreign-owned entities meet Sri Lankan legal requirements.

Question 13

Is candidate consent required before verification?

Accepted Answer

Yes, candidate consent is legally required under the Personal Data Protection Act. See how we handle compliance and data privacy on our BGV services page (https://www.ontriq.com/services/bgv).

Question 14

Are your services compliant with Sri Lankan law?

Accepted Answer

Yes, all services are delivered in full compliance with the Sri Lanka Data Protection Act and relevant employment regulations.

Question 15

What happens if a discrepancy is found during verification?

Accepted Answer

Discrepancies are documented in detail and shared securely with the employer. For a step-by-step breakdown of how we manage findings, visit our BGV services page (https://www.ontriq.com/services/bgv).

Question 16

How can I get a quote from Ontriq?

Accepted Answer

Visit our contact page or reach us at info@ontriq.com. We'll understand your requirements and provide a tailored proposal within 24 hours.

Question 17

Do you offer customised service packages?

Accepted Answer

Yes, we tailor all our services — verification, HR, recruitment, and payroll — according to your industry, company size, and specific requirements.

Question 18

How can I track the status of ongoing work?

Accepted Answer

Clients can track verification reports and project status via our secure online portal or by contacting their dedicated account manager.

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